Excel Carriers

After reading the bad reviews online I was skeptical to use this company but after speaking to Anthony he assured me that I would get good service and I did. They quoted me at a hourly rate which was fair and I felt my move be done in that time. Once the crew arrived we established the start time and they got right to work. My apartment was completely packed and everything was ready to go when they arrived. They moved efficiently and got my move completed within the quoted time (I did have some extra cash on hand just in case but didn't need it). The guys were friendly and treated my things with care. I am giving them 4 stars cause they were a little late (due to a previous job going over) and didn't call to tell me but they arrived before the new time they gave me and once they got to me they were apologetic.

My recommendations be completely packed before they arrive they charge by the hour so if you are not packed or if you have difficult items to move and didn't allow for that when quoting then there will be extra charges at the end.

Move size: Studio Service cost: $460

Had the same problems the other reviewers are reporting.  They showed up 45 min late and then rushed us into signing a contract. Prior to signing the contract he telld you cash only. I told the the driver to please stop at $500 because I was not expecting to pay cash and I dodn't have the kind of money. He agreed. Loading our furniture was pretty much normal but before they drove to my new place they demanded payment in full before unloading.  That was not a problem until they told us the bill was more than twice what they said on the phone when we booked them and it was cash only no checks or credit cards (They asked for a credit card to booked the job) but you have to pay CASH.  They charge an hour (min) travel time from their office to my home even though they are five minutes away.  They then charged for hundreds of rolls of tape and "other" packing material which we were told would be free when we booked. They also charged for extra hours over the quoted price The best part was they would not unload our furniture and would leave with it if we didn't pay. Of course they told us this was all in the contract which they had rushed us into signing without reading.   This company does not deserve one star and really should be investigated by the police but they do protect themselves pretty well with the "contract" that has nothing in it that they tell you when you book them. PS They will take a credit card for a deposit over the phone but not to pay the final overinflated bill. Your bill will triple the amount that you are given in the beginning. THEY DO NOT TAKE CREDIT CARDS. They tell you to go to the POST OFFICE AND GET A MONEY ORDER WITH YOUR CREDIT CARD.There's not such thing.I was forced to pay over $1000K for an extimate of $375 that I was fgiven in the begiining.They were supposed to come on 11/26 at 9:00 for the move when it was past 9:00 and they were't there, I call and they said they mess up the appointment. that they were going to be there at 1:00, then they changed it for 2:00pm  and then they cancelled. My move was on 11/28 and they were there at 45 minutes late.  They took my baby's crib apart and they made it seem as they put it back together but they didn't. screws were missing on the changer part of the crib. now I can't change my baby. It's so sad they scammed a young mom with her 10mos old baby on her arms.   I will consult with a lawyer.

Service cost: $1018

I had a very good move by Excel Carriers.They moved me this past Sunday.They gave me a Flat Price of $800 for 8 hours of moving services.They finished the move in 8.5 hours.We had 3 flights of stairs which were not that much of a problem for these nice movers they sent.I happy nothing was broken and they didn't break the agreement we had.My brother is moving in 3 months and he also will use them because he was there present on my move day to see the good job they gave us. Thanks Excel .

Move size: 3 Bedroom Home Service cost: $800

For the 1st time in my life I practically felt what “Day light robbery” is when making a move and using the services of Excel Carriers / Military Carriers (whatever name they are called), based in Englewood, NJ. I am assuming this is how most of the packers and movers operate-Cheat their customers, bill and loot by way of hidden charges and terrible sales people. I had the privilege of falling into their trip on my recent move from a 1bed to 2 bed apt which is within 10 miles apart. I ended up shelling out 3 times of what was quoted by the sales rep, whose name was Michael. People beware of him or any other rep from this fraudulent company. Before finalizing these guys I was little hesitant of using any movers, but I took a big risk and ended up repenting. I was quoted an amount of $320 and I ended up paying 4 times $830. Can you imagine hidden and unquoted charges? -Charges for number of steps from the truck to the apt. That is what I was charged -Hefty toll fees between their Englewood office to my house and back. These were unquoted. -Time taken between their office to my apt and back. Again an amount not quoted for by the sales rep. -Falling into the trap of bringing in another person and paying for him as well against what was quoted. -Using my own materials such as boxes and tapes and charging me for it. These are some of the examples of the way this company robs from its customers and the delivery person on the location –Michael (same name as sales rep) was one of the smartest guy who has been an expert on “how to fool the customers”. I guess they are trained day in and day out in such skills rather than train them how to make the move easy and happier for the customers. In the end you get a warning message that unless you pay, we will not unload. That’s the end of it. Warning to all people looking for movers- Do not fall into the trap of Excel Carriers.

Service cost: $832

Do NOT use Excell Carriers/militaryCarriers (they don't actually do moves for the military - this is a lie) under any circumstance. Isaac who was my sales person quoted me a price under $1000 and I ultimately received a bill over $1800.
They claim to  accept credit card as long as they receive it 24 hours in advance which was how I was planning to pay but when they actually do  the move and have all  your furniture, they only accept CASH. I told Isaac I was planning on using my credit card  2 weeks in advance  and I gave him a credit card number. I also spoke with him 24 hours before my move and again  gave him my credit card number, name, expiration date and security code to charge my card and he said he would. However, he lied and didn't charge my card. The day of  the move - the movers told me that they only accept cash and that if I wanted my furniture, I would have to pay them in CASH first. They held  my furniture hostage. When I tried to call Isaac he was  suddenly unavailable and I ended up speaking with David Green who then told me they only accept cash. I ultimately was forced to go to the bank and retrieve cash.
They also, charge tons of hidden fees which brought my total cost to over $1800 even though everything was already packed from another professional mover. They then will refuse to unload your  furniture from their truck until they receive payment in full in cash form. This company is the worst - simply put, they lie. I will never ever use this company again -especially Isaac who lied to me multiple times. Isaac's email is isaac@militarycarriers.com so feel free to email him and tell him that you will never ever use his company because of how they lie.    .

Service cost: $1820

Wish I had read these reviews. I was scammed too. Over an hour late. Once my furniture was packed on their truck they called me and demanded cash, threatening to not deliver my beloved furniture. They also demanded more money than the original quote. The men on the phone were very demeaning, sarcastic. The money does not bother me; it is how they handle their business. These guys behave as though they have very tiny penises. Please make a better choice. STAY AWAY from this company.

Service cost: $350

Add my name to the growing list of unsatisfied customers.  I was   first given a quote based on my estimate of what was being moved,  $1450.  I requested  a meeting at my mothers home to firm up quote.  Quote went from $1450 to $2960, which I agreed with after reviewing contents.  Moving day, I was given a bill of $4500, with no explanation as to why the wide discrepancy.  Contacted the owner, Anthony Delguidice, who said he would look into the difference between quote and final price.  Never heard from him again.  As a Vietnam vet, I bought into his use of his military connection to create sales.  Don't buy into it, he is a scam artist.  My only regret is not reading the posted reviews prior to selecting him as our mover.  Considering legal action.  Stay away from this guy.  .

Service cost: $4500

  Do not use this company. They are completely dishonest. The owner owns several companies and when you get the online quotes, most of them are for the same company. They give you a low bid, then after they load your belongings, they tell you the price will be higher because you have more cubic feet and stairs and there are toll charges. All items they knew about in advance. By this time, your stuff is in their truck and you have no choice but to pay. Then your stuff does not get delivered on time if at all. I'm still waiting after 15 days with a 7-10 day promise to deliver. The driver coming to deliver the goods late already warned me there would be extra charges for the same items they charge me for on the front end. It's complete extortion. The DOT can do nothing to help you. This company claims to move military families, this is also a lie. They are extremely nice until they have your property. Then they don't take your calls and when you can reach them, they continually lie to you promising discounts and refunds that will never come. They have no conscious at all. Beware of any company located in Englewood, NJ as they have more than 10 different names.    This company is located in Englewood, NJ and they are dishonest. Do not use them. They can not be trusted and they will rip you off. They use several names so you can not find all of the complaints and bad reviews. Michael is the main sales guy to lies through every part of the process and after your belongings are picked up, you can never reach him again. They will extort money from you as soon as your stuff is on their truck. It's very sad that people like this exist in the world.  .

Service cost: $1400

Bill was double the estimate. Unjustified charges. Charged two hours for a 26-mile trip that should take 35-50 minutes at most. Charged one hour for 20-mile trip that should take 30 minutes at most. More than one hour late, creating delay in picking up the six pieces of furniture, more unjustified costs. Charged $40 fuel costs for 46-mile trip, that's 4.6 miles per gallon on highway driving. But much worse were the screaming tirades of obscenities by the managment and drivers. They stood in the hall of my condo and continued screaming obscenities until they extorted the money from me. I should have just called the police. I paid the deposit by credit card, the company ad said credit cards were accepted and the management said I did not have to pay with cash. I also was told management would make unspecified adjustments because they also thought the charges were exorbitant. I was told the driver had a wreck on the way to the job.  The mover, another Michael, still demanded cash, screaming for almost an hour, disturbing my neighbors. The vile obscenities also came with phone  calls and frightening threats until I paid. Horrible, scary experience.

Service cost: $705